Frequently Asked Questions

Al Olaya Branch: King Fahd Sub-Road, Al-Olaya, Riyadh, 12331

Al-Azdihar Branch: Al-Imam Saud bin Abdul Aziz Al-Sufi Road, Riyadh, 3784

Al-Murooj Branch: Al Hadn Street, Al-Murooj, Riyadh 12284

Forward the link for more information about Lion Fund locations

For more information about black box branches, please visit:

https://blackbox.com.sa/ar/showrooms

Black Box offices open at 09  AM-12: 00 PM, 04:00 PM-11: 00 PM for more information, please visit: https://blackbox.com.sa/ar/showrooms

Our honorable customers can contact with the black box by using the unified phone No. 920003222 or via e-mail c.service@blackbox.com.sa  We also have the honor to serve you via social media:

• Twitter: https://twitter.com/blackboxksa

•Snap Chat: blackboxsa

•Facebook: https://www.facebook.com/Blackboxsa

• Instagram: https://www.instagram.com/blackboxsa/

Yes, you can buy almost the products that you need to it from our website and it will be shipped to you within Saudi Arabia only.

We encourage our honorable customers to visit our exhibition in Riyadh city for a wonderful shopping tour. You can also visit www.blackbox.com.sa to view the address and location of the exhibition.

We are aware of our responsibility to protect your personal information and we take it very seriously. We believe that your personal data is one of the most important resources to us. We store the processing of your personal data through our servers that already are protected by high-security hardware and software. 

The Black Box company guarantees all its products for two years as directed by the Ministry of Commerce

Under establishment, Soon you will be able to download it free of charge from the Google Store and Apple Store

Once you're choosing the product that you want to buy, press "Add to cart" and the product will be added to your shopping cart. All the items that you have selected in your shopping cart will be saved to the site and you will be able to view the products in your shopping cart at any time by clicking on the shopping cart link at the top of the page.

All products that contained on "Add to cart" button are available for purchase via the website.

There is no limitation for purchase through our website.

After logging in to the site, click on account settings and you will be directed to the page of your account information. Then you can change the data in the fields that you want to edit and save.

Do not worry because this is a frequent occurrence, just click on "Forgot Password" link and follow the instructions. If you need more help contact the customer service.

Payment by credit card

Pay with a MADA card

Payment by installments... Click here for details

COD - Cash on Delivery 

The Black Box Company allows its customers to pay cash on delivery with the cost 15 SR. only in Riyadh city.

The Black Box Company has multiple plans and options for installment by credit card. These plans change regularly based on Black Box company and bank offers. You can find the latest installment plans and the participating banks during the paying process. Click Here to More Details

• The date of the shipping process depends on your purchase order, your city location and payment method.
• Delivery of orders is within 7 working days excluding weekends ( Friday and Saturday) and official holidays such as Eid and National Day of the Kingdom. The delivery time during holidays is 10 days. For more information,  please visit Terms & Conditions Page

 We  ship the orders  to our customers outside of Riyadh via Aramex

The customer has the right to coordinate with Black Box customer services to maintain the device at the agent during the warranty period only if there is no any defect that violates the license or the instructions of use the device that was specified by the agent. For more information visit Terms and Condition Page

The Black Box company seeks to create a healthy, productive and efficient working environment for its human resources, and to provide the opportunity for Saudi cadres to build a career path that matches their ambitions and achieves the company's objectives. To apply for the offered jobs, send your CV on jobs@blackbox.com.sa